Hotels · Health · International
Feeling unwell far from home? Talk to a doctor by video during your stay in Tours.
A base for the Loire châteaux, Tours sees a procession of two- and three-night stays given over entirely to day trips. There is no time for anything else, least of all a waiting room.
DotKtor is a telehealth service for travellers, tourists and hotel guests who need medical help abroad. Request a video teleconsultation from your phone, without unnecessary trips.
Create my account and request a teleconsultationPayment is made directly by the patient before the consultation, and the price is shown before you book. For any urgent or worrying situation, call the emergency services immediately: 15 or 112.
The consultation covers common health problems that can arise while travelling.
At the heart of the World Heritage Loire Valley, Tours anchors the château circuits and is an hour from Paris by train. Its public is largely international in spring and summer.
The local particularity is dispersion: people on a stay spend their days away from the city, in rural communes where medical provision is thinner. In an emergency, call 15 or 112.
The season runs from May to September, peaking in July and August. Stays last two to four nights and are built around daily excursions out of town.
Consultations are carried out by doctors registered with the French Medical Council (Ordre des Médecins) who practise in France, and experienced in caring for international patients during their stay. Subject to medical availability, an English-speaking doctor can take your consultation, so you can describe your symptoms without a language barrier.
Create your DotKtor account, submit your request, then access a video consultation with an available doctor. The service is designed to make it easier to reach a doctor during a stay or a trip.
Yes. DotKtor lets you request a video medical teleconsultation without having to look for an available doctor's office on site.
No. In the event of a life-threatening emergency, severe faintness, chest pain, breathing difficulty, neurological signs or any worrying situation, call 15 or 112 immediately.
A prescription can be issued only if the doctor considers it necessary and medically appropriate after the consultation.
Yes — subject to medical availability, DotKtor can offer doctors who speak French, English, Spanish, Italian or Portuguese.
The price is shown before you book: €80 from 8am to 8pm and €100 from 8pm to 8am. Payment is made directly by the patient before the consultation, with no subscription and no hidden fees.
Yes. Consultations are carried out by doctors registered with the French Medical Council (Ordre des Médecins) who practise in France, so a prescription issued during the consultation is valid in any French pharmacy.
A detailed receipt is issued after the consultation, which you can submit to your travel insurance or assistance provider. Reimbursement depends on your own policy.
DotKtor is a teleconsultation service for common health problems during a stay; it is not an emergency service. In an emergency, or if you have any doubt, contact the local emergency services immediately by calling 15 or 112.
Yes, as long as you can find somewhere quiet with a stable connection; there is no need to return to the city.
The service targets exactly these short stays: the request is made online and the consultation by video.
In an emergency, call 15 or 112.
DotKtor is not a substitute for the emergency services. In the event of a serious symptom, severe pain, faintness, breathing difficulty or any doubt about an emergency, contact your local emergency services immediately.
DotKtor does not provide medical advice. DotKtor does not store medical records. DotKtor is not a healthcare provider.