Hotels · Health · International
Feeling unwell far from home? Talk to a doctor by video during your stay in Saint-Malo.
Inside the walls, the lanes fill from the first fine days. Saint-Malo packs into a few summer weeks a level of activity that strains every local service, medical access included.
DotKtor is a telehealth service for travellers, tourists and hotel guests who need medical help abroad. Request a video teleconsultation from your phone, without unnecessary trips.
Create my account and request a teleconsultationPayment is made directly by the patient before the consultation, and the price is shown before you book. For any urgent or worrying situation, call the emergency services immediately: 15 or 112.
The consultation covers common health problems that can arise while travelling.
A fortified corsair city facing the Channel, Saint-Malo draws French and British holidaymakers, with ferry links to the Channel Islands and England on top. The town lives to the rhythm of some of Europe's largest tides, which also shape its tourist calendar.
As in many coastal towns, the summer population far outstrips the permanent one without medical provision following suit: practices are saturated by July and August. Consulting by video avoids adding a journey. In an emergency, call 15 or 112.
The peak runs July to August, with busy weekends from April and during the great tides, which draw crowds out of season. Many stays last two or three nights, often in rentals away from the usual care structures.
Consultations are carried out by doctors registered with the French Medical Council (Ordre des Médecins) who practise in France, and experienced in caring for international patients during their stay. Subject to medical availability, an English-speaking doctor can take your consultation, so you can describe your symptoms without a language barrier.
Create your DotKtor account, submit your request, then access a video consultation with an available doctor. The service is designed to make it easier to reach a doctor during a stay or a trip.
Yes. DotKtor lets you request a video medical teleconsultation without having to look for an available doctor's office on site.
No. In the event of a life-threatening emergency, severe faintness, chest pain, breathing difficulty, neurological signs or any worrying situation, call 15 or 112 immediately.
A prescription can be issued only if the doctor considers it necessary and medically appropriate after the consultation.
Yes — subject to medical availability, DotKtor can offer doctors who speak French, English, Spanish, Italian or Portuguese.
The price is shown before you book: €80 from 8am to 8pm and €100 from 8pm to 8am. Payment is made directly by the patient before the consultation, with no subscription and no hidden fees.
Yes. Consultations are carried out by doctors registered with the French Medical Council (Ordre des Médecins) who practise in France, so a prescription issued during the consultation is valid in any French pharmacy.
A detailed receipt is issued after the consultation, which you can submit to your travel insurance or assistance provider. Reimbursement depends on your own policy.
DotKtor is a teleconsultation service for common health problems during a stay; it is not an emergency service. In an emergency, or if you have any doubt, contact the local emergency services immediately by calling 15 or 112.
A teleconsultation lets you speak to a doctor by video without depending on local availability, peak season included.
Yes. No address is required: the consultation happens by video from wherever you are, provided the connection is stable.
In an emergency, call 15 or 112.
DotKtor is not a substitute for the emergency services. In the event of a serious symptom, severe pain, faintness, breathing difficulty or any doubt about an emergency, contact your local emergency services immediately.
DotKtor does not provide medical advice. DotKtor does not store medical records. DotKtor is not a healthcare provider.