Need a doctor during your stay in Strasbourg?
DotKtor lets you request a video teleconsultation with a doctor, straight from your phone.
Travelling, at your hotel or on holiday? If a health problem arises during your stay, DotKtor connects you with a doctor available by video — no unnecessary trips.
Service available in French, English, Spanish, Italian and Portuguese, subject to medical availability.
Create my account and request a teleconsultationA simple, clear and secure medical consultation
The consultation takes place by video with an independent doctor. Pricing is transparent: €80 from 8am to 8pm, €100 from 8pm to 8am. Payment is made directly by the patient before the consultation. For any urgent or worrying situation, call the emergency services immediately: 15 or 112.
Consulting in Strasbourg
Home to European institutions: international civil servants and visitors, a border city with Germany, and heavy footfall during the Christmas market.
How to request a teleconsultation
- Create your DotKtor account.
- Describe your need and your contact details.
- Pay for the consultation online.
- Talk to a doctor by video.
After the consultation, the doctor decides on the appropriate course of action and may, if necessary and medically justified, issue a prescription.
Doctors used to international patients
DotKtor is also designed for foreign travellers and hotel guests. Subject to availability, the consultation can be held in French, English, Spanish, Italian or Portuguese.
Frequently asked questions
How can I see a doctor in Strasbourg by teleconsultation?
Create your DotKtor account, submit your request, then access a video consultation with an available doctor. The service is designed to make it easier to reach a doctor during a stay or a trip.
I’m on holiday in Strasbourg and I don’t feel well: is DotKtor suitable?
Yes. DotKtor lets you request a video medical teleconsultation without having to look for an available doctor's office on site.
Does DotKtor replace emergency services?
No. In the event of a life-threatening emergency, severe faintness, chest pain, breathing difficulty, neurological signs or any worrying situation, call 15 or 112 immediately.
Can I get a prescription?
A prescription can be issued only if the doctor considers it necessary and medically appropriate after the consultation.
Is the consultation available in several languages?
Yes — subject to medical availability, DotKtor can offer doctors who speak French, English, Spanish, Italian or Portuguese.
In an emergency, call 15 or 112.
DotKtor is not a substitute for the emergency services. In the event of a serious symptom, severe pain, faintness, breathing difficulty or any doubt about an emergency, contact your local emergency services immediately.
DotKtor positioning
- DotKtor is an appointment-booking platform that connects patients with independent doctors.
- DotKtor is not a healthcare establishment.
- DotKtor does not provide diagnoses.
- DotKtor is not a substitute for emergency services. In a medical emergency, call 15 (SAMU) or 112 immediately.
- All medical care is provided by independent doctors.
- Any prescription is issued solely at the doctor's discretion, when medically appropriate.
DotKtor does not provide medical advice. DotKtor does not store medical records. DotKtor is not a healthcare provider.